Refund policy

 Exceptions / non-returnable items

We do not refund or exchange for change of mind. 

Damages and issues
Please inspect your order and contact us immediately if the item is defective, damaged or if you received the wrong item, so we can evaluate the issue and make it right.

To start a return, you can contact us at Honeypothealthhive@gmail.com 

Please note that returns will need to be sent to the following address: Address: Shop 4/11 White St, East Tamworth NSW 2340 

Items sent back to us without first requesting a return will not be accepted.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at